How to get Google Voice Voicemail Messages in Salesforce

  • Setup Email Service.
    • Setup > Custom Code > Email Service
    • Point to the GoogleVoiceMailHandler class.
  • Setup new Email Address within the email service.
    • This is done within the Email Service you just created. You are basically having Salesforce generate a unique email address that will run the code using a specific user account to accept the email.
  • Setup gmail to forward your email.
    • You setup a Filter and then in the filter you tell it to forward to the email address you generated above.
    • You’ll need to click the link that is email to Salesforce before Gmail will let you use that email address. The confirmation link should show up in Salesforce as a Task for the user you configured.


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